Privacy Policy | AyusHub Ayurvedic Clinic

1. Introduction

AyusHub Ayurvedic Clinic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ayushub.com and use our services.

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India, the General Data Protection Regulation (GDPR) for users in the European Economic Area, and the California Consumer Privacy Act (CCPA) for residents of California, USA.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Book an appointment (name, phone number, email address, health concerns)
Register as a patient (name, phone, email, medical history)
Register as a doctor (name, qualifications, phone, email, professional details)
Contact us via forms or WhatsApp (name, phone, email, message content)
Purchase products (name, shipping address, phone, email)
Subscribe to our newsletter (email address)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser type
Device information (operating system, screen resolution)
Usage data (pages visited, time spent, referring URL)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

Providing and managing your appointments and consultations
Processing product orders and deliveries
Communicating with you about our services
Improving our website and user experience
Complying with legal obligations
Sending administrative information (appointment reminders, updates)

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for website functionality
Analytics Cookies: Google Analytics 4 to understand how visitors interact with our site
Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Disabling cookies may affect some website features.

5. Google AdSense & Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and other sites on the internet.

You may opt out of personalized advertising by visiting Google Ads Settings. You can also learn more about Google's privacy practices at Google Privacy Policy.

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. This includes Google Analytics for aggregated traffic analysis.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Third-party vendors who assist us in operating our website and services (hosting, analytics, payment processing)
Legal Compliance: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Your data is primarily stored locally in your browser (localStorage) for website functionality. For any data processed on our servers, we use industry-standard security protocols.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Patient records are retained in accordance with Indian medical recordkeeping requirements.

9. Your Rights

Under Indian IT Act

Right to access your personal information
Right to correct inaccurate data
Right to withdraw consent
Right to file a complaint with the relevant authority

Under GDPR (For EU Users)

Right to access, rectify, or erase your data
Right to data portability
Right to restrict processing
Right to object to processing
Right to lodge a complaint with a supervisory authority

Under CCPA (For California Residents)

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your rights

To exercise any of these rights, please contact us at info@ayushub.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@ayushub.com
Phone: +91 77678 81001
Address: Sitaburdi, Nagpur, Maharashtra 440012, India